Returns & Exchanges

At Giving Tree, we want your home to feel perfect, which is why we offer a 30-day return window for all unused furniture and decor items in their original packaging. We are dedicated to ensuring your complete satisfaction with every piece you bring into your living space.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to start the return process.

2

Prepare the Item

Carefully disassemble the product if necessary and place it back in its original box with all protective padding and hardware included.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing